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26

Feb

NOVEL APPROACHES TO HPC USER ENGAGEMENT

  • 4:00 pm-5:00 pm

  • Burvill Court

Event Details

Presented by David Henty. EPCC operates the UK National HPC service ARCHER, a Cray XC30 with a diverse user community. A key challenge to any HPC provider is growing the user base, making new users aware of the potential benefits of the service and ensuring a low barrier to entry. To this end, we havemore…

Presented by David Henty.

EPCC operates the UK National HPC service ARCHER, a Cray XC30 with a diverse user community.

A key challenge to any HPC provider is growing the user base, making new users aware of the potential benefits of the service and ensuring a low barrier to entry.

To this end, we have explored a number of approaches to user engagement that are novel within the context of UK HPC:

  • Promoting the benefits of HPC via a network of ARCHER Champions;
  • Giving easy access to ARCHER through an online driving test;
  • Supporting novice users with screencast videos for common tasks;
  • Regular long-term training impact surveys to quantify the benefits of the training programme.

Here we choose to focus on those aspects of user support and engagement that we believe are novel and have proven particularly successful, rather than the more standard activities common to most HPC services

To register your attendance, click here.

Time

Mon 4:00 pm-5:00 pm

Location

Burvill Court

Details

Date:
February 26, 2018
Time:
4:00 pm - 5:00 pm
Event Categories:
,

Venue

Pawsey Supercomputing Centre
Burvill Court
Kensington, Western Australia 6151 Australia

Registration

Organizer

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12

Mar

ISO CERTIFICATION AT EPCC

  • 4:00 pm-5:00 pm

  • Burvill Court

Event Details

Presented by Anne Whiting. EPCC have recently obtained ISO 9001:2015 certification and is in the process of preparing for ISO 27001:2013 certification. As this is a significant investment mainly in EPCC staff time and effort, plus a modicum of external consultancy, careful consideration of the cost/benefit analysis was and is required. The objective was tomore…

Presented by Anne Whiting.

EPCC have recently obtained ISO 9001:2015 certification and is in the process of preparing for ISO 27001:2013 certification.

As this is a significant investment mainly in EPCC staff time and effort, plus a modicum of external consultancy, careful consideration of the cost/benefit analysis was and is required. The objective was to establish processes and supporting infrastructure which delivered direct benefit to the user community and to facilitate continual improvement within EPCC rather than just to obtain the certification.

A key decision was the scope for both certifications, too wide and it risks being outside the area directly controlled by the organisation, too narrow and it becomes meaningless.

EPCC is heading towards its second annual ISO 9001 external audit, a point at which many organisations can lose their certification, having relaxed too much after the initial rush of activity to achieve it. It is a good point to reflect on the process to date and the benefits it has delivered.

The obligation to gain ISO 27001 certification has been driven by the data security requirements of the owners of the data sets held and processed by EPCC on their behalf. A GAP analysis has been carried out and work is underway with the aim of being ready for external certification audit in the summer of 2018.

 To register your attendance, click here.

Time

Mon 4:00 pm-5:00 pm

Location

Burvill Court

Details

Date:
March 12, 2018
Time:
4:00 pm - 5:00 pm
Event Category:

Venue

Pawsey Supercomputing Centre
Burvill Court
Kensington, Western Australia 6151 Australia

Registration

Organizer

Close